Thank for purchasing from our store.

1. Vertigo Automotive Ltd. will endeavor to ship any stocked product within a maximum of 10 working days of your purchase. Delivery then may take up to 5 working days (UK). We do NOT offer shipping outside the UK at this point in time. 

2. If your order has not been delivered within 15 working days, please get in touch via the Contact Form on our Contact Us page and we will inform you of the status of your order. 

3. Please be patient as sometimes we have delays from our suppliers and/or our delivery services. During busy seasonal periods for example Christmas, please allow for longer delivery times.

4. Vertigo Automotive Ltd. accepts no responsibility for shipping delays caused by industrial action, and/or any circumstances that are out of our control.

5. Any made to order items are manufactured and shipped to Vertigo Automotive HQ. Once your order has been received, they are then subjected to the 5 working days expectance on delivery (UK).  

From this point any manufacturing / shipping delays are at the hands of our supplier. If you have not received your product or would like an update, please fill out the contact form on our website, or email us at Vertigoukofficial@gmail.com

6. Please expect longer shipping times for any 'Pre-Order' Items. These items are not ordered through our supplier until the pre-order deadline has finished. Once we have made the order from our supplier, they must go through our quality control procedure and then processed and packaged, before shipping. This process can take up to 3-4 weeks from order date.

 

For our Return/ Refunds Policy please click here